At K5 Fitness and Wellness Store ("we," "our," or "us"), customer satisfaction is our top priority. Please read this Return & Refund Policy carefully to understand your rights and options regarding returns, exchanges, and refunds.

1. Returns

You may request a return within 2 days of receiving your order.

To be eligible, items must be:

Unused and in their original condition

In the original packaging

Accompanied by proof of purchase (order confirmation)

📩 To initiate a return, please email us at kanhaiyaffi@gmail.com
within 2 days of delivery with your order details and reason for return.

⚠️ Return Shipping Costs:

Customers are responsible for return shipping costs.

We will cover the return shipping cost only if the product is defective or if an error occurred on our part.

2. Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved, your refund will be credited within 7 business days.

Refunds are credited to the original payment method used during purchase.

Shipping costs are non-refundable.

3. Non-Returnable Items

The following items are not eligible for return or refund:

Items marked as Final Sale or Clearance

Used or damaged items not due to our error

4. Damaged or Defective Products

If you receive a product that is damaged or defective:

Contact us immediately at kanhaiyaffi@gmail.com
with your order details and photos of the product.

After verification, we will arrange for a replacement or full refund.

Exchange/Replacement deliveries will be completed within 5–7 business days.

5. Contact Us

If you have any questions about our Return & Refund Policy, please contact us:

📧 Email: kanhaiyaffi@gmail.com